Support
Need help?
If you need help with access, product questions, display issues, or general feedback, this page is the best place to start.
Contact
For support requests, questions, bug reports, or feedback, contact the Bag Builders Exchange team at:
What to include in your message
- Your name or account email
- The page or route you were using
- A short description of what happened
- A screenshot, if applicable
- The approximate time the issue occurred
Common topics
Access issues: trouble opening product pages or loading features.
Display issues: chart rendering, layout problems, stale prices, or broken UI elements.
General product questions: how to use SPY, QQQ, Impulse, Leap, or Swing routes.
Feedback: suggestions for feature requests or product improvements.
Response timing
Support response times may vary depending on volume, market session, and product stage. Bag Builders Exchange is currently evolving quickly, so support may be lightweight but active.